CRM; Live chat · alternatives
Intercom alternatives
Not a feature comparison — a count of what companies leaving Intercom were observed running next, taken from an open monthly crawl of the real web.
Chatwoot6,103 companies run it41 switchedCrisp Live Chat14,043 companies run it24 switchedWhatsApp Business Chat1,512,243 companies run it21 switchedZendesk75,515 companies run it20 switchedHubSpot Chat33,467 companies run it18 switchedTawk.to83,285 companies run it10 switchedTidio28,482 companies run it8 switchedLiveChat32,161 companies run it7 switchedHelp Scout3,355 companies run it7 switchedGorgias9,804 companies run it6 switchedShopify Chat31,282 companies run it6 switchedHighLevel32,334 companies run it4 switched 172 observed moves off Intercom across the crawl months we hold. A move is counted when Intercom is absent for two consecutive crawls and the replacement appears in the same category.
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