CRM; Live chat · alternatives

Salesforce Service Cloud alternatives

Not a feature comparison — a count of what companies leaving Salesforce Service Cloud were observed running next, taken from an open monthly crawl of the real web.

WhatsApp Business Chat1,512,243 companies run it4 switched Salesforce Desk3,426 companies run it3 switched iAdvize674 companies run it2 switched Gladly347 companies run it2 switched HubSpot Chat33,467 companies run it2 switched Zendesk75,515 companies run it2 switched Intercom22,119 companies run it1 switched Zendesk Chat10,512 companies run it1 switched SnapEngage902 companies run it1 switched

18 observed moves off Salesforce Service Cloud across the crawl months we hold. A move is counted when Salesforce Service Cloud is absent for two consecutive crawls and the replacement appears in the same category.

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