Live chat · alternatives
Zendesk alternatives
Not a feature comparison — a count of what companies leaving Zendesk were observed running next, taken from an open monthly crawl of the real web.
Crisp Live Chat14,043 companies run it47 switchedWhatsApp Business Chat1,512,243 companies run it32 switchedIntercom22,119 companies run it20 switchedChatwoot6,103 companies run it12 switchedHubSpot Chat33,467 companies run it12 switchedTawk.to83,285 companies run it10 switchedLiveChat32,161 companies run it10 switchedGorgias9,804 companies run it10 switchedAda581 companies run it9 switchedShopify Chat31,282 companies run it8 switchedZendesk Chat10,512 companies run it5 switchedHelp Scout3,355 companies run it4 switched 179 observed moves off Zendesk across the crawl months we hold. A move is counted when Zendesk is absent for two consecutive crawls and the replacement appears in the same category.
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